Our Shipping and Delivery Policy :
1. Shipping Destinations:
We are delighted to serve customers Worldwide. Our products can be shipped to many international destinations. Please note that some restrictions may apply to specific regions or countries due to legal or logistical reasons. You can find information about our shipping destinations during the checkout process.
2. Shipping Methods and Timeframes:
- We offer various shipping methods to cater to your needs, including standard and express options. Shipping timeframes may vary based on the destination and the chosen shipping method. During the checkout process, you’ll have the opportunity to select your preferred shipping option and view the estimated delivery times.
3. Shipping Costs:
- Shipping costs are calculated based on factors such as the shipping method, destination, and the weight or dimensions of the products. You will see the shipping costs during the checkout process before you confirm your order.
4. Order Processing:
- We aim to process and dispatch orders promptly. Please allow us some time to prepare your order before it is shipped. You will receive an order confirmation email once your order is placed and a shipping confirmation email once your order is shipped.
5. Customs, Duties, and Taxes:
- When ordering from outside India, you may be subject to import duties, taxes, or customs charges. These charges, if applicable, are the responsibility of the recipient and are not included in the product price or shipping cost. Please check with your local customs office for information on possible charges related to your order.
6. Tracking Your Order:
- To help you stay informed about the status of your order, we provide tracking information. You can Track your order using the tracking number provided in the shipping confirmation email.
7. Delivery Delays:
- While we make every effort to ensure timely deliveries, please understand that unexpected events or circumstances beyond our control may cause delays. We will do our best to inform you about any significant delays and work to resolve any issues promptly.
8. Undeliverable or Returned Orders:
- In cases where an order is returned to us as undeliverable due to incorrect address information or other reasons, we will attempt to contact you for further instructions. Additional shipping fees may apply for resending orders.
9. Our Logistic Partner (Courier Companies):
- We take utmost care when delivering your products. We work with reputable courier companies such as Delhivery, Xpressbees, Ekart Logistic, Ecom Express, Fedex, DHL, Aramex, ShipGlobal, iThink Logistics, UPS, USPS and others to ensure the safe and secure delivery of your orders.
7. Delivery Delays:
- While we make every effort to ensure timely deliveries, please understand that unexpected events or circumstances beyond our control may cause delays. We will do our best to inform you about any significant delays and work to resolve any issues promptly.
8. Undeliverable or Returned Orders:
- In cases where an order is returned to us as undeliverable due to incorrect address information or other reasons, we will attempt to contact you for further instructions. Additional shipping fees may apply for resending orders.
9. Our Logistic Partner (Courier Companies):
- We take utmost care when delivering your products. We work with reputable courier companies such as Delhivery, Xpressbees, Ekart Logistic, Ecom Express, Fedex, DHL, Aramex, ShipGlobal, iThink Logistics, UPS, USPS and others to ensure the safe and secure delivery of your orders.
10. Contact Us:
- If you have questions or concerns related to shipping and delivery, please contact our customer support at [email protected] or via WhatsApp at +91-93513-09392